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Introducing the My MACI App

Personalize your rehab experience with the My MACI App. Download today to stay motivated and ready to move through your recovery journey!

Support Programs Created Specifically for MACI Patients

If your doctor has identified you as a candidate for MACI to repair knee cartilage damage, they may have taken a biopsy of your knee cartilage during an arthroscopic procedure. After your cartilage biopsy, MyCartilageCare is here to help you navigate MACI insurance approval. Visit to learn about:







MyCartilage Care logo

MACI Insurance Approval Rates and Timelines*

Since every insurance policy is different and each patient’s specific cartilage damage and personal history are unique, general guidelines on MACI insurance approval rates and timelines are provided.

Should you and your doctor decide to move forward with MACI treatment, a dedicated MyCartilageCare Case Manager is available to coordinate insurance coverage. Visit to learn more.

MACI Insurance Approval Rates

Graph of MACI Insurance approval rates

MACI Insurance Approval Timeline

After deciding to move forward with MACI, insurance coordination & approval typically takes 25–30 days

Insurance appeals, as needed, take approximately 20–25 days

*Data on file. MACI cases activated between January 2020 and December 2020. Insurance approval is defined as payor pre-authorization for the MACI procedure. 

Talk with real patients about Their Experience with MACI

Hear about real personal experiences with knee cartilage damage and MACI. The MACI Mentor Program gives patients considering MACI an opportunity to connect one-on-one with real MACI patients by phone.

MACI Mentor


To speak with a MACI Mentor, call 1-888-237-5493 or visit